Chapter 5The Scope of Green Six Sigma Tools and Techniques
It must be considered that there is nothing more difficult to carry out, no more doubtful to success, no more dangerous to handle than to initiate a new order of things.
—Machiavelli (1513)
5.1 Introduction
Tools and techniques are essential ingredients of a process. These are instrumental to the success of a quality programme. Similarly many companies have used tools and techniques without giving sufficient thought and have then experienced barriers to progress (McQuater et al., 1995). Tools and techniques can be a double-edged sword—they are effective in the right hands and can be dangerous in the wrong ones. Tools and techniques applicable to different ...
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