Chapter 8. The Burdens of Command: Managing Officers
Officers are the lifeblood of your guild. Motivated and effective officers are an absolute must for successful online communities. No matter what type of guild you run or what your objectives are, you need good players who are willing and able to help you. Officer promotions are often the most important decisions that you will make. This chapter will help you make those decisions, assign roles to the players you promote, and keep your officer corps on track. I'll also cover the best strategies for preventing burnout, the most common cause of officer turnover.
I touched on the subject of officers in Chapter 2. As a refresher, here are the important suggestions that I covered there:
Only promote ...