After the jet reached cruising altitude, Iris pulled a small bag of celery sticks from her computer case.
“Been craving veggies lately,” she said between munches. “So what are the five big meeting pain points you’ve been yammering about?”
“Why don’t you tell me?” I replied. “What bothers you most about meetings at Spex?”
Iris thought for a moment and said, “Sheer volume. We meet too much.”
“Our meetings always start and end late—we jokingly call that ‘Spex Time.’ We never stay on track, agendas are rare, and presentations run way too long.”12
Her whiskers twitched as she paused to think. “Oh yes, and action items vaporize the moment people leave.”
“Does this happen in both live and virtual meetings?” I asked.