April 2014
Intermediate to advanced
1272 pages
41h 59m
English
book
The Handbook of Conflict Resolution: Theory and Practice, 3rd Edition
by Eric C. Marcus, Morton Deutsch, Peter T. Coleman
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CHAPTER FIVE
TRUST, TRUST DEVELOPMENT, AND TRUST REPAIRa
The relationship between conflict and trust is an obvious one. Most people think of trust as the glue that holds a relationship together. If individuals or groups trust each other, they can work through conflict relatively easily. If they do not trust each other, conflict often becomes destructive, and resolution is more difficult. Bitter conflict itself generates animosity and pain that is not easily forgotten; moreover, the parties no longer believe what the other says or believe that the other will follow through on commitments and proposed actions. Therefore, acrimonious conflict often serves to destroy trust and increase distrust, which makes conflict ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.