CHAPTER TWENTY-TWO

CHANGE AND CONFLICT

Motivation, Resistance, and Commitment

Eric C. Marcus

Change means movement. Movement means friction. Only in the frictionless vacuum of a nonexistent abstract world can movement or change occur without that abrasive friction of conflict.

—Saul Alinsky (1971)

In this chapter, I consider the relationship between change processes and conflict. If we define conflict as incompatibility—of ideas, beliefs, behaviors, roles, needs, desires, values, and so on—then resolving such incompatibility leads in some way to change: in attitude, perception, belief, norms, behavior, roles, relationship, and so forth. I examine how conflict influences change and how change influences the conflict process. Finally, I discuss ...

Get The Handbook of Conflict Resolution: Theory and Practice, 3rd Edition now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.