April 2014
Intermediate to advanced
1272 pages
41h 59m
English
book
The Handbook of Conflict Resolution: Theory and Practice, 3rd Edition
by Eric C. Marcus, Morton Deutsch, Peter T. Coleman
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CHAPTER TWENTY-THREE
CHANGING MINDS
Persuasion in Negotiation and Conflict Resolution
The focus of this chapter is on persuasion and attitude change in negotiation, mediation, and conflict resolution. Persuasion refers to the principles and processes by which people’s attitudes, beliefs, and behaviors are formed, modified, or resist change in the face of others’ attempts at influence. These attempts are designed to convince targets of persuasion to accept a position on some issue that differs from their current position.
Importantly, persuasion is distinct from coercion in that persuasion involves influence designed to change people’s minds, whereas coercion involves influence designed to change ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.