April 2014
Intermediate to advanced
1272 pages
41h 59m
English
Conflict is endemic to modern life. As Thompson (2005) and numerous chapter authors in this Handbook recognize, when individuals seek to balance competing interests and build long-term and fair relationships, conflict resolution skills are enormously valuable—not just for negotiating practical issues, such as one’s salary, but also for the complicated and difficult conversations that pervade our lives (Stone and Patton, 2000). How do adults successfully learn to handle conflict? How do individuals learn to improve their negotiation skills?
In this chapter, we introduce a framework ...
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