CHAPTER THIRTY-FIVE

TEACHING CONFLICT RESOLUTION SKILLS IN A WORKSHOPa

Susan W. Coleman

Yaron Prywes

This chapter describes the Coleman Raider model, used to teach negotiation and mediation skills to adult learners. By making explicit our teaching philosophy, course objectives, and methods, we hope to stimulate discussion and research about how conflict resolution is taught. Although organizations around the world have invested significant financial resources on this topic, there has been little systematic research over the past decade on the pedagogy of conflict resolution or on the models and methods used to teach these skills (Movius, 2008; Raider, 1995). We first share six pedagogical insights derived from our practice that have come to underpin ...

Get The Handbook of Conflict Resolution: Theory and Practice, 3rd Edition now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.