April 2014
Intermediate to advanced
1272 pages
41h 59m
English
book
The Handbook of Conflict Resolution: Theory and Practice, 3rd Edition
by Eric C. Marcus, Morton Deutsch, Peter T. Coleman
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CHAPTER THIRTY-FIVE
TEACHING CONFLICT RESOLUTION SKILLS IN A WORKSHOPa
This chapter describes the Coleman Raider model, used to teach negotiation and mediation skills to adult learners. By making explicit our teaching philosophy, course objectives, and methods, we hope to stimulate discussion and research about how conflict resolution is taught. Although organizations around the world have invested significant financial resources on this topic, there has been little systematic research over the past decade on the pedagogy of conflict resolution or on the models and methods used to teach these skills (Movius, 2008; Raider, 1995). We first share six pedagogical insights derived from our practice that have come to underpin ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.