April 2014
Intermediate to advanced
1272 pages
41h 59m
English
book
The Handbook of Conflict Resolution: Theory and Practice, 3rd Edition
by Eric C. Marcus, Morton Deutsch, Peter T. Coleman
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CHAPTER THIRTY-SIX
CREATING CONSTRUCTIVE COMMUNICATION THROUGH DIALOGUE
Communication is the most important means of interaction between people. It is a critical component of our relationships with others. The quality of our communication is important to our relationships, and this is what creates our social worlds. In destructive conflict situations, the quality of our communication is poor; it destroys our relationships and escalates and spreads conflict, perpetuating this destructive cycle. In order to improve our relationships and change our social worlds from destructive conflict to constructive interactions, we need to transform the nature of the communication we have with others.
This chapter discusses transforming ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.