If you judge people, you have no time to love them.
—Mother Teresa
Doug was a top-level salesperson who had just lost a huge deal. He was selling corporate training programs and the company he was selling to was suddenly being purchased by another company. Fortunately for Doug, his manager was a hands-off master mentor friend of ours named Tony.
Tony listened to Doug’s story about “what happened” for a while and refused to mirror Doug’s long face and sad voice. When Doug expressed his final frustration about losing the big contract, hands-off Tony just winked at him.
“You’re great,” said Tony, “and this is not bad news.”
“Not bad news? We had a $700,000 contract disappear and it’s not bad news?”
“It’s just ...

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