The Hard and Soft Sides of Change Management

4

Creating the Path

At work, and outside work, you’ve probably seen and created lots of project plans. In your organization, you may have participated in or even led projects with a plan that laid out tasks to be completed, assigned people to each task, and set due dates. Or at school, you may have worked on a group project for which you sketched out a simple plan for how your team would get the assignment done. In your community, you may have collaborated on a project for which the steps, responsibilities, and timeframe were outlined. And you may have created your own simple plans for projects you’ve worked on independently—something you were expected to deliver by yourself at work, or an assignment you needed to complete on your own for school, ...