CHAPTER 13

CASE STUDIES USING SHEWHART CHARTS

This chapter consists of a variety of case studies illustrating the use of Shewhart and other charts.

  • Case Study A illustrates the use of run charts with an improvement project. It also provides an example of multiple project measures graphically displayed on a single page.
  • Case Study B illustrates the use of data to support improvement projects in a radiology department. This case study addresses using rare event data, capability analysis, and examples of updating charts after improvements have been made.
  • Case Study C illustrates the use of a Shewhart chart to track the impact of a change. It also highlights using disaggregation, stratification, and rational subgrouping techniques to learn about ...

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