In successful change efforts, empowered people create short-term wins—victories that nourish faith in the change effort, emotionally reward the hard workers, keep the critics at bay, and build momentum. Without sufficient wins that are visible, timely, unambiguous, and meaningful to others, change efforts inevitably run into serious problems.
The Nature and Function of Short-Term Wins
George has a laser-like focus on a potentially lucrative e-business concept. He leads a team that has dozens of people empowered to pursue various projects, and most of those people are doing so with enthusiasm. From his vantage point, the whole process is incredibly exciting, sometimes scary, and never boring. Twelve months into the ...
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