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Designing the highperformance organization

With the number and complexity of changes increasing, it's time to rethink how we design organizations.

(McLagan, 2003)

Introduction

In this chapter, we shall look at how elements of high performance can be planned into the design of organizations. We will also explore some of the interconnected elements of organization design that can help or hinder an organization's effective operation.

Of course, any organization design tends to be time-bound and planning is no guarantee that what is intended will happen. Events and developments can and do affect the usefulness of a design over time, causing gradual adjustments to be made to keep it fit for purpose. Designs ...

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