CHAPTER 2

Forces for Change

No matter what people tell you, words and ideas can change the world.

—Robin Williams

A key part of managing change is understanding why change is required, or in other words being clear about the driving force behind a change. Many elements that drive organizational change will impact and influence processes, practices, and policies that an HR professional is responsible for developing or implementing, and therefore ultimately changing. When an HR professional has a deep and rich understanding of why change is needed (i.e., what is driving a change) appropriate actions can be implemented. In other words, knowing why change is required allows for the appropriate decision of what to change as a consequence of this ...

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