CHAPTER 3

Categories of Organizational Change

If we don’t change, we don’t grow. If we don’t grow, we aren’t really living.

—Gail Sheehy

Change is here to stay. Change is ongoing. Change is required in order to survive and those who do not embrace and effectively deal with it are destined for failure. The clichés and quotes pertaining to change are familiar and the messaging continues to reinforce that change is not something that can be ignored or undervalued. Yet, there is lack of understanding about what change truly encompasses and involves or what change truly means.1 A key part of this problem is that one singular word, change, is used to describe many diverse, complex, and multipurpose situations. People tend to singularly speak about ...

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