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The Human Touch: Personal skills for professional success by James Cadle, Debra Paul, Phillipa Thomas

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5 LEADERSHIP

INTRODUCTION

Google the word ‘leadership’ and you get about half a billion results; search Amazon Books using the same term and it offers you a choice of over 50,000 tomes. By the time you read this chapter, those numbers will have increased. We can therefore safely conclude that leadership is one of the most hotly debated topics in business today. Why? Because effective leadership is considered to be a necessary condition for an organisation’s success: a theory backed up by innumerable professional studies.

In this chapter, we provide a clear definition of leadership, exploring what leadership is and what it isn’t (debunking some popular myths along the way). We review and compare well-known models of leadership and, most importantly, ...

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