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The Human Touch: Personal skills for professional success by James Cadle, Debra Paul, Phillipa Thomas

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9 COMMERCIAL AWARENESS

INTRODUCTION

The State of the IT Market 2011 report (Modis, 2011) looked at the changing role of IT in organisations. IT Directors and Heads of IT Departments from 110 companies across the UK were surveyed and asked what they believed the impact of the tightening in the economy would have on their business, how they viewed the role of IT and the skills that would be required of the future IT professional. The report’s findings make interesting reading.

Although the report acknowledges that many IT teams work under the shadow of a legacy that views them as nothing more than implementers and fixers of technology, the tightening economy is increasingly forcing a change in approach to IT. Rather than being simply a business ...

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