May 2013
Intermediate to advanced
256 pages
5h 31m
English
book
The Inclusion Dividend: Why Investing in Diversity & Inclusion Pays Off
by Mark Kaplan, Mason Donovan
Content preview from The Inclusion Dividend: Why Investing in Diversity & Inclusion Pays Off
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5
Unconscious and Unintentional Bias
Mark vividly recalls a conversation with a senior-level hiring manager, Phil, who leads a sales team. The company where Phil worked was very profitable and was located in a part of the country that was quite diverse in terms of race, gender, ethnicity, sexual orientation, and age. Mark was working on a project to increase the sales division’s ability to acquire and develop more diverse talent and a more diverse customer base. Phil was resistant, however; he didn’t feel it was necessary, felt business was good, and didn’t see a lot of value to be unlocked by increasing the diversity of the talent pool and client base.
Mark and Phil had several meetings, at the urging of the divisional executive. Mark recalls ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.