The Influence Workout

Table of contents

1. Cover
2. Title
3. Table of Contents
4. About the authors
5. Acknowledgements
6. Publisher’s acknowledgements
7. The Wind and the Sun
8. Introduction
9. Self-assessment questionnaire
10. PART 1 10 steps to greater influence
    1. Step 1 Relationships – understand your sphere of influence
    2. Step 2 The body of influence – non-verbal impact
    3. Step 3 Maximise your voice
    4. Step 4 Present with power
    5. Step 5 Know yourself
    6. Step 6 Words – the emotional and logical appeal
    7. Step 7 Your audience is all that matters
    8. Step 8 Communicate well
    9. Step 9 Be authentic, be concise
    10. Step 10 Play the long game
11. Part 2 10 influencing skills in action
    1. Skill 1 Influencing a team
    2. Skill 2 Influencing a colleague
    3. Skill 3 Influencing in a meeting
    4. Skill 4 Influencing senior management
    5. Skill 5 Influencing a client
    6. Skill 6 Influencing in an interview
    7. Skill 7 Influencing in a phone call
    8. Skill 8 Influencing in a crisis
    9. Skill 9 Influencing in a presentation
    10. Skill 10 Influencing from the front (as leader)
12. PART 3 10 influencing challenges in action
    1. Challenge 1 How do I influence without ‘treading on people’s toes’?
    2. Challenge 2 How do I influence a diverse team?
    3. Challenge 3 How do I turn around a failing presentation?
    4. Challenge 4 How do I influence when there is conflict in my team?
    5. Challenge 5 How do I influence someone who’s senior to me whom I never meet?
    6. Challenge 6 How do I influence someone reluctant to shift?
    7. Challenge 7 How do I remain credible at all times?
    8. Challenge 8 How do I ensure my influence has the required impact?
    9. Challenge 9 How do I influence when I’m under pressure?
    10. Challenge 10 How do I ensure I influence positively?
13. Putting it into action (the mentor toolkit)
14. Self-assessment questionnaire
15. Index
16. Advertisements
17. Imprint