CHAPTER 2

Lead through Influence

Establish context across your organization and communicate effectively with stakeholders.

What you’ll learn in this chapter

1  What’s meant by the (often misunderstood) term “leading (or managing) through influence” and how you can apply it.

2  Powerful but simple techniques to help you develop strong relationships with stakeholders across your organization.

3  How to avoid common communication pitfalls that can undermine your effectiveness when working with senior management.

What Is Leading through Influence?

Product managers are in a catch-22 situation. They are expected to be strong leaders, respected across an organization. They must deliver outstanding products that drive business results. They do so by ...

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