INTRODUCTIONA CRUSHING FORCE

WE FACE A DILEMMA. When it comes to innovation, the same hard-won experience, best practices, and processes that are the cornerstones of an organization’s success may be more like millstones that threaten to sink it. Said another way, the weight of what we know, especially what we collectively “know,” kills innovation. Yet in many fields what we must know in order to make even the most basic contribution is ever-increasing.

• THE PARADOX OF EXPERTISE •

It is a paradox. The Paradox of Expertise. You can’t innovate with it. You can’t innovate without it.

Why can knowledge and experience be so lethal to innovation?

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