Acknowledgments
First and foremost, I wish to acknowledge the undying support of my darling wife, Heather Mann. Without your patience, wisdom, devotion, love, and much more, this book have been impossible, as would the better part of my success and joy in life to date. You are my love and my life, every single day.
I would also like to thank the many IT leaders who I have talked with, read about, and taken advice from over my many years in technology―whether in finance, logistics, entertainment, telecommunications, healthcare, government, service providers, or other industries; in my native Australia, my adopted USA, or across Europe, Africa, Asia, and Latin America; or in capacities as technology vendors, industry analysts, and media contributors: ...
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