Chapter 7

The Power of a Good Question

After piling into Juan's office, the team began to take stock of the data. Juan walked them through the mind map. Amy was the first to grab a marker. “May I?” she asked. With a few strokes, she added lines connecting key data points, and new areas to explore emerged. Although Amy and Maya were the most active in the process, Damon and Elaine added their own insights as the mind map branched out. More flip chart paper went up around the whiteboard and the map kept expanding.

Within forty-five minutes, Juan's office wall looked like an office-sized Christo art installation. Damon, whose creativity had shifted into hyper drive, began peppering Juan with rapid-fire ideas.

“Hang on, Damon,” Kate cautioned. “Let's ...

Get The Innovative Team: Unleashing Creative Potential for Breakthrough Results now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.