Chapter 23
Creating Conditions for Success
As demonstrated in our story, teams are the way work gets done in business today. The potential of any working group is defined by its members—not just individually but collectively. Whether live or virtual, results are as dependent on team members’ ability to work together as on their individual skills and abilities. CEOs and managers prize “team players” because they know that in today's collaborative world economy an organization's success, and even survival, hangs on its ability to tap team potential.
When you have a team of people working together, you may assume that all the preferences are represented well. After all, you have eight people on your team—someone must be a clarifier, right? Not ...