Chapter 1The Educational Innovator's Dilemma: Threat of Danger, Reasons for Hope

No one could doubt that U.S. Education Secretary Margaret Spellings meant business. In upbraiding the nation's universities and colleges, the 2006 report of her commission on the future of higher education used the language and metaphors of business:

What we have learned over the last year makes clear that American higher education has become what, in the business world, would be called a mature enterprise: increasingly risk-averse, at times self-satisfied, and unduly expensive. It is an enterprise that has yet to address the fundamental issues of how academic programs and institutions must be transformed to serve the changing educational needs of a knowledge ...

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