14Leading the Digital Supply Chain
Background: Navigating Technology Disruptions Transforming the Supply Chain
The volatile, uncertain, and complex business environment and its threatening impacts on organizations has almost become cliché in professional circles recently (Bennett & Lemoine, 2014). Doomsday scenarios illuminate the harsh competitive consequences awaiting organizations if they fail to successfully navigate the disruptions of the new digital platforms, social media, and the Internet of People, Things and Services (IoPTS). Supply chain leaders, the managers and executives tasked with planning, sourcing, manufacturing, and delivering products and services, have to be practical. They are expected to deliver products ...
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