5Cyberloafing in the Realm of IoPTS
Examining Individual Neutralization and Organizational Citizenship Behavior
Introduction
Having and providing Internet access at the workplace is no longer perceived as providing organizations with a competitive advantage; the Internet has become so ingrained in organizational functions that it is seen as a necessity. The Internet is used as a means to keep up with current affairs, conduct research on products or ideas for innovation, and to communicate with clients and fellow colleagues (Yellowlees & Marks, 2007). With the advent of the Internet of People, Things and Services (IoPTS), physical objects and services are seamlessly integrated into networks as active participants ...
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