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The Interview Expert by John Lees

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CHAPTER FIFTEEN

How do I shine at a competency – based interview?

THIS CHAPTER LOOKS AT:

  • Covering more than the basics of competency-based interviews
  • Why the process looks deceptively simple
  • What goes wrong when you wing it
  • Ways of standing out from the crowd

REVISITING THE ESSENTIALS

In the world of Human Resources there are two terms in play – ‘competence’ and ‘competency’. The Chartered Institute of Personnel and Development (CIPD) outlines a technical difference: ‘“Competency” is now generally defined as the behaviours that employees must have, or must acquire, to input into a situation in order to achieve high levels of performance, while ‘competence’ relates to a system of minimal standards or is demonstrated by performance and ...

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