Chapter 6

Leading and Participating in Meetings

Carlos, an account executive, dialed in for the weekly conference call. As the initial chitchat started to wane, he thought to himself hopefully, This time will be different. With so many extroverted people in the tele-meeting, he often found it difficult to find space in the conversation to insert his ideas. True to form, the high- energy group started in and raced through the agenda.

Carlos gave his report. As the back-and-forth dialogue on the new marketing plan began, once again, he found it difficult to make his voice heard. By the time Carlos felt he had an opportunity to speak up, the group had moved on to closing business. He missed his chance to contribute his expertise.

Like Carlos, do ...

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