Every time I’ve taken a Myers-Briggs test, I’ve scored high on the introversion scale. As an introvert, I get energy from being by myself. I sometimes feel drained if I have to be in front of large groups of people I don’t know for an extended period of time. And, as addressed in this book, people exhaustion takes its toll. After I’ve been in a social situation—including a long day at work—I need quiet time to be alone with my thoughts, reflect on the day, and recharge.

But as CEO of Campbell Soup Company, a company with nearly twenty thousand employees, I found myself particularly challenged because so much of my work required me to be “out there” in front of others. Not only that, but I was also challenged to reverse a precipitous ...

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