Case Study

JCN Software

Step 1: Preparation

I waited in the boardroom for Barry. I was given the nice cups and posh snacks, which were all indications of status, as was his keeping me waiting for 15 minutes. He walked in talking on his phone and waved to me, pouring himself coffee while carrying on the conversation.

“Did you get my presentation?”

I replied that I had received his slides: all 35 of them for a 20-minute presentation.

Barry pulled out his laptop. I put my hand on it to stop him and told him I’d like to talk about the context first.

If I’d grabbed his crotch, the body language could not have been more dramatic. He put the laptop down but not away. As he spoke, he absentmindedly wiped the place I’d touched the laptop with ...

Get The Introverted Presenter: Ten Steps for Preparing and Delivering Successful Presentations now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.