12. Troubleshooting

As I write this, the iPad is not even three years old and in its fourth generation of hardware—quite young by technology standards—and has been joined by the first iPad mini. When something truly new comes out, not just an update to something long familiar, we expect to run into problems that the engineers could not have anticipated under lab conditions.

Yet, the iPad is surprisingly stable. Since receiving my original model on the first day they were available in the U.S., and through all iPad iterations, I’ve experienced a remarkably small number of crashes and only occasional hard freezes—all of which were easily fixed. (Compare that to an average Mac or Windows PC.)

But that’s the point, isn’t it? It should all just work, ...

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