11. Troubleshooting

A comment I’ve heard frequently, especially among jaded tech writers who deal with new hardware all the time, is that the iPad doesn’t feel like a “1.0” release. When something truly new comes out, not just an update to something familiar, we expect to run into problems that the engineers could not have anticipated under lab conditions.

And yet, the iPad is surprisingly stable. Since receiving mine on the first day they were available in the U.S., I’ve experienced a handful of application crashes and only one hard freeze that made the iPad unresponsive—all easily fixed.

But that’s the point, isn’t it? It should all just work, and for most of the iPad experience, it does. When it doesn’t, a few simple steps will solve the ...

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