Microsoft Windows is an absolute treasure trove of information and data. There is literally nothing that happens on a PC without the event being recorded, and while this might sound a little scary from a data-privacy point of view (it’s not, as this data is only ever stored locally on the PC1), it’s just fantastic from an IT Support technician’s point of view.
In this chapter, I want to show you what’s available in Windows, how you can access it, and most importantly, how you can get the very best ...
