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The Jazz Process: Collaboration, Innovation, and Agility by Adrian Cho

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Chapter 2. Employ Top Talent

“Art is the most intense mode ofindividualism that the world has known.”

—Oscar Wilde

The Human Element

In their quest for greater productivity, many teams look to tools and technology when the greatest resource they have, or should have, is already within the team. The U.S. military is the best-equipped fighting force in the world, with hardware that soldiers in many other countries can only dream about. One would think that if any U.S. military units would have easy access to that hardware, it would be the elite Special Operations Forces (SOF). Yet although the SOF might find it easier to get access to advanced equipment and weaponry, its personnel realize that their most critical success factor is not technology, ...

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