In my book, The Shift: The Future of Work Is Already Here, I narrated a day in 2025 in the life of a fictitious character I called Jill. Readers saw her as she rushed through her working day, continuously hurrying to answer her incoming messages, connecting to colleagues across the world, dealing with her daughter’s school performance issues, and keeping up with the barrage of information with which she was inundated. The story of Jill and her frantic day resonated with many who read the book, and my team and I went on to make a short film of Jill’s life that we called Fragmentation. What this showed is that ...

Get The Key: How Corporations Succeed by Solving the World's Toughest Problems now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.