The Key: How Corporations Succeed by Solving the World's Toughest Problems

PART II

BUILDING INNER RESILIENCE

There are profound opportunities for today’s corporations to become real reservoirs of resilience with regard to their human assets and innovative potential. These assets take three forms, which we can think of as a triangle of assets.

The first part of the triangle is intelligence and wisdom. I recall that in the 1970s in my first job as a psychologist with British Airways, the focus was primarily on measuring intelligence. The idea was that those with higher cognitive capacity would be more suited to solving ...