CHAPTER ONE

What Gets in the Way

The Pitfalls of Doing

Whether you are a leader of an organization, team, family, community, or school group—or like most of us, some combination thereof—each day you are faced with many moments that test your ability to lead effectively. Decisions need to be made, work needs to be prioritized, and initiatives need to be coordinated with colleagues, all of whom have their own agendas, styles, and perspectives. The landscape of contemporary life is pocked with challenges for all professionals, irrespective of industry, level, or skill. Many of these challenges lead us down a slippery slope right into Leader B mode, where things start to look more difficult by the day.

We can all come up with our own lists, ...

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