A pessimist sees the difficulty in every opportunity, an optimist sees the opportunity in every difficulty.
You will probably have heard of the concept of positive psychology, but how can it help us to become better people managers? Research has shown that using a positive approach can bring benefits both in personal and work relationships and in team performance. There are a number of tools and techniques that we can borrow from this field and they can easily be applied in our daily work as effective leaders of people. We will discuss how to be appreciative, how to respond constructively to others and the four approaches to a solution-focused way of leading people.