Chapter 7. GET OTHERS WORKING TOGETHER: Using Narrative to Get Things Done Collaboratively
Stories are the language of communities.
—Garfield, Spring, and Cahill
When you start talking about teamwork in a traditional organization, don't be surprised if you hear a groan. That's because most people have been subjected to large quantities of fake collaboration. Yet working together is essential to organizational effectiveness. So let's go back to basics and review the four major ways in which human beings work together.
Work groups are the traditional subunits in an organization: departments or divisions. They entail people working on the same subject and sometimes in the same space. Each person has a defined responsibility, and each reports to ...