Chapter 5. PRINCIPLE #2: SELF-ORGANIZING TEAMS

 

I think it's hard for those who have never been on a high performance team to understand just how cool it is.

 
 --Kristin Arnold[124]

"Osama bin Laden's whereabouts are a puzzle," wrote Malcolm Gladwell in the New Yorker. "We can't find him because we don't have enough information. The key to the puzzle will probably come from someone close to bin Laden, and until we can find that source bin Laden will remain at large."[125] A puzzle may be difficult to solve, but if you have enough analytical skill and enough information, you can find the right answer.

By contrast, a mystery doesn't have a single right answer. Thus, the problem of what would happen in Iraq after the toppling of Saddam Hussein was a ...

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