Chapter 10. PRINCIPLE #7: INTERACTIVE COMMUNICATION

 

The modern organization cannot be an organization of "boss" and "subordinate": it must be organized as a team of "associates."

 
 --Peter Drucker[268]

Imagine a warm summer's evening. A young man has invited a young woman on a first date. They have been to dinner at a wonderful restaurant. They have enjoyed each other's company. They have laughed at the same jokes. They have enjoyed the same food. As they learned about each other, they experienced the wonder of being on a mutually exhilarating journey. Now the evening is about to end with a lingering kiss.

Then suddenly the young man pulls out his wallet and says, "I've had a wonderful evening. How much do I owe you? Will a hundred bucks cover it?" ...

Get The Leader's Guide to Radical Management: Reinventing the Workplace for the 21st Century now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.