Building rapport and trust

Successful coaching relationships require a bond of trust and respect, and in our experience successful line managers will work hard at establishing these. The starting point for this is when rapport is being developed. Some people have a natural talent for rapport building, they seem to develop relationships and make connections with great ease. While this may come naturally to some, most people have to develop and work at this skill.

Rapport is the process of making connections and building relationships with others and if effective will lead to feelings of mutual trust and respect between those people. Building genuine rapport involves subtlety and patience and can’t be rushed. Rapport, trust and respect are essential ...

Get The Leader's Guide to Coaching & Mentoring now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.