The Leader's Guide to Coaching & Mentoring

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Reverse coaching

This is a relatively new idea in the coaching world where a younger junior manager works with an older senior manager in a reverse coaching scenario. This innovative approach has tended to come about because of an organisation’s clear commitment to coaching as part of their development philosophy. They have often received feedback from the younger managers that suggests that in the contemporary technologically driven world senior managers don’t understand the younger generations, don’t communicate with them and don’t think like them. It was this sort of feedback from a staff survey undertaken in 2008 that encouraged Charlie Johnston, HR Director at Cisco UK, to design a reverse mentoring programme. Perhaps one of the biggest ...