Part 1
The seven steps to emotional agility (EA)
This section offers the reader seven steps on how to become a more emotionally agile leader and recommends some techniques to help build self-awareness and your awareness of others. It also offers a means to help you recognise, use and understand emotions in yourself and others and how to manage these emotions. Each chapter offers a combination of explanations, self-assessment exercises, case studies, reflections and strategies in order to help you put the skills of emotional agility into action. In order to be most effective in your emotional agility, it is useful to follow the steps chronologically as one will lead to the other. It may not be enough to be agile in just one or two steps as it ...
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