A 121 is a regular ‘update’ meeting between two people, alone and uninterrupted, and is part of the communications and performance management strategy.

Frequency – monthly.

Key participants – direct reports.

Leadership rating ***


As a leader you will have a communication strategy. Its overall purpose must be to ensure that your organisation’s vision, goals and strategic objectives are communicated to everyone who needs to hear them – and that they are communicated with a frequency and consistency that make it evident that they are serious and authentic. The commitment to deliver such messages to a wide range of staff is a demanding and time-consuming one, but is imperative if strategy and goals are to be credible.

A key ...

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