Managing change

Leaders are familiar with the mantra that they are change-managers – your real value as a leader is to make change work and deliver improvement. So you must know how you measure change success.

Frequency – constant.

Key participants – all staff.

Leadership rating ****

Objective

Make no mistake – there is no virtue in change for its own sake, and ‘change’ should never be regarded as some kind of leader’s badge of honour worn to prove machismo. But, equally, be under no illusion – any likely environment you face (public or private sector) will present some combination of circumstances that will force you to change whatever is the status quo.

Your most significant objective is to realise that change is normal, not exceptional, ...

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