CHAPTER 6People Proficiency

Investors Want Leaders Who Take Care of Their People

Organizations don’t think or act; people do. When investors spot leaders who help people think and act in the right way, they gain insight on future organization performance.

By definition, leadership requires accomplishing tasks through others. Leaders matter because they guide followers who take direction or establish organization systems that institutionalize decisions. Some make the case for less focus on individual leaders and more on collective leadership able to ensure that people have both competence to do the right work and commitment to do it well.1 But both individual leaders and collective leadership need to be proficient at managing people. Assessing ...

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