The Leadership Habit

Appendix BCore Competencies Summary

Chapter 1: Drives for Results

Core Competency: Drives for Results

Focuses on what is important and creates a sense of urgency, successfully managing multiple priorities. Implements tracking and follow-up mechanisms to ensure rapid progress. Identifies and understands issues and takes action that is consistent with available facts and risk.

Competency Skills

• Accountability: Establishes clear responsibilities and processes for monitoring, communicating progress, and measuring results
• Decision Making: Uses the information available and best judgment to make a timely decision
• Asking the Right Questions: Probes the thought process of others and asks the right questions to uncover root causes to problems and better solutions

Drives for Results Assessment Questions

1. Do your employees own the results of the projects and initiatives assigned to them? Do they own and drive for results, or do they merely go through the motion of effort?
2. What is your tracking mechanism for your department's goals?
3. How do you ensure accountability? Start by answering these questions. Do all projects and initiatives have:
   1. A goal—what does winning look like?
   2. One clear owner?
   3. A project plan with dates, deliverables, and a point person for each deliverable?
   4. A standard check-in process for deliverables?
4. When starting a new project, do you take the time to slow down to speed up?
5. Are you asking probing questions to understand future needs?

The Leader's Toolkit ...